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This request must be submitted on or before the starting date of your tickets.  Expired tickets cannot be credited.  

At this time, we are unable to change the dates of tickets that have been pre-purchased.  We will be happy to issue a credit to reflect the dollar value spent on all non-expired tickets and/or rentals, minus a $15 transaction fee.  Fill out our Customer Service form and a Belleayre representative will email you a virtual snow guarantee card that expires 13 months after the date of issue.

If we are sold out of tickets online, regular tickets will not be available to purchase in person at the mountain. If the dates you desire are not currently available, be sure to check back! Or, based on our evaluation, we may add more tickets to our inventory right up until the day of skiing or riding.  If we receive any cancelations or add additional ticket inventory, the online store is automatically updated.

Starting this year, Belleayre is moving to a Mitten Friendly (cashless) payment experience across the resort. To help make your visit faster, easier, and glove-on convenient, we will no longer accept cash for purchases resort-wide. We accept all major credit cards, debit cards, Google Pay, Apple Pay, and our Olympic Authority’s (ORDA) in-house gift cards at every point of sale.

Guests who prefer to use cash can visit any Guest Service location to convert their cash to a gift card at no cost.  

Lean more about going cashless here.

Are you looking to reload your SKI3 Card online but don’t have your card or your WTP number handy?  We have you covered with this step-by-step guide for you to get and easily reload your SKI3 with a season pass or lift tickets.  Follow these steps to get your WTP number.

Our office hours are 8 AM to 4 PM, and we’ll do our best to get back to you within 24 to 48 hours of receiving your email. Sometimes our emails sneak into spam folders, so be sure to check there and add Belleayre to your safe sender list.  There are times when we experience a high volume of phone calls and emails, especially leading into holiday periods. We appreciate your patience, and our team will respond as soon as possible.

Season passholders have the flexibility to redeem pass perks any day by presenting their season pass at any ticket location. This includes even sold-out days. It’s important to note that some pass perks like the bring a friend tickets do have holiday period blackout dates.  Perks are currently only redeemable in person at the mountain and not online.

We do not offer tubing here at the mountain. We do offer skiing & snowboarding on our alpine trials. Cross-country trails are also available that you are allowed to x-country ski, hike, and snowshoe on.

Just come to any ticket window and our friendly staff will issue you a ticket.  However, if you do not have a Belleayre Season Pass or Frequent Skier Card, you will have to purchase your adult ticket in advance of your visit.

Belleayre does not have a fixed opening or closing date.  These dates will depend on the weather, our ability to make snow, surface conditions and skier traffic. Generally, we are open the day after Thanksgiving and continue operations through the second weekend in April, plus or minus a week or two. Once we have those dates, we will update our website homepage, snow report page, and social media platforms.

We look forward to seeing you on the slopes!  You can use your Triple Play card any non-holiday Monday through Friday.  To get your lift ticket, just stop by and show your purchase confirmation email with barcode to our staff at any ticket window.

If you’re a returning skier, don’t forget to bring your Belleayre RFID card!  If you don’t have one yet, or you’re visiting for the first time, we can issue you card for a $5 fee. For more details on holiday blackouts or other restrictions, visit the Snow Triple Play website.

To redeem your Gift Card or Snow Guarantee Card online, simply add your desired product to the shopping cart and proceed to checkout.  When you reach the payment section, select the option to pay with a Gift Card & Snow Guarantee Card, enter the card number and PIN number as they appear on your card. Once applied, the balance will be deducted from your total before you complete your purchase.

If your card does not cover the full amount, you can easily pay the remaining balance using another form of payment.  If you run into any issues or have questions along the way, our team is always happy to help.